The Atelier

Client Service.

We intend to provide you with excellent service throughout the entire lifetime of the treasured item you purchase from us.

We appreciate your interest in investing in an item of jewellery or watch from Essardas Group. Customer satisfaction motivates everyone at Essardas, and we intend to provide you with excellent service throughout the entire lifetime of the treasured item you purchase from us.

01 — CAD-CAM

Bespoke Jewellery

At Essardas, we stock a very large range of exclusive, one-of-a-kind items of beautiful jewellery. We do, however, understand that you may wish to customise an item exclusively to suit your tastes, your personality, and your budget. With this in mind, we use the latest state-of-the-art technology to develop and design your ideas into a personalised piece. With specialised CAD-CAM software, we can create three-dimensional images of jewellery items, allowing you to see exactly how they will look prior to having them cast and produced. This bespoke service can also be applied to old, broken or unused pieces of your own jewellery that you may wish to have reworked into a modern and unique item.

02 — Same-Day

Diamond Mounting Services

Tastes are constantly changing, and what you like today you may not like tomorrow. For this reason we carry a large inventory of ring, earring and pendant mounts should you wish to update the look of your jewellery. We offer same-day diamond and gemstone mounting services for items purchased from us — and for your own gemstones, should you wish to preserve your original stones in a new setting.

03 — In-House Benchmaster

Engraving

Engraving your jewellery gives it significance and is the ultimate way of adding your own personalisation. We offer personalised engraving services on all jewellery items and on the majority of metal varieties. Our in-house benchmaster will engrave your jewellery to your liking, for a truly exceptional look.

04 — GIA Gemologists

Insurance Valuations

It is important to achieve peace of mind by ensuring all your valuable jewellery is fully insured, allowing you to make a claim should the need arise. We employ a team of fully qualified GIA Gemologists and Diamond Graders who examine your jewellery and provide a written valuation. This valuation acts as a legal document you can submit to your insurance providers — and is also used for probate, private sale, or personal interest.

05 — Often Same-Day

Jewellery Repair & Cleaning

A complete repair and restoration service, many on a same-day basis:

Diamond & gemstone remounting and replacement
Engraving
Threading of pearls and beaded necklaces
Repairs to catches, shanks, settings and clasps
Polishing and cleaning
Rhodium plating
Ring sizing

06 — UK & US

Jewellery Service Centres

A large majority of our clients are visitors to Gibraltar. For those who visit less frequently, we have established a service centre in the UK for our EU clients and another in the US for our North American clients. Get in touch for further details.

Sourcing of diamonds and luxury timepieces

07 — Worldwide Contacts

Sourcing of Diamonds & Luxury Timepieces

We are connected to some of the world's most renowned diamond-cutting companies, giving us access to some of the rarest diamonds ever found. With firm contacts across the retail and wholesale industries, we can source any prestigious watch brand at competitive prices. For all your diamond and timepiece needs, contact us for a prompt, no-obligation quote.

08 — Swiss-Certified

Watch Repair & Valet

We provide professional maintenance on all timepieces — battery replacement, waterproof reseal, polish and valet — through our affiliation with a Swiss-certified watchmaker with years of experience working on the most prestigious Swiss timepieces. Should your watch require parts, we have access to original parts and genuine movements, with a prompt turnaround.

A lifetime of care.

Tell us about your piece, and we will look after it.

Enquire about a Service